Here is a behind the scenes look at one of our latest Follr Community Features: Advanced Messaging. We may be biased, but we’re pretty sure we lay claim to the most diverse and useful messaging capability of any online community platform out there today.
As a Follr Online Community Manager, you’re able to direct message one, several or all of your community members with just a few clicks. You can manage which email addresses the message is sent to and from, and which email address you’d like responses to be delivered to. And all of this can be done without even logging in to the community.
Advanced messaging, as described by our product developer, Mark Wayman, is “A powerful… and unique tool to encourage a growing membership…This [tool] can be used for general updates, to make introductions between members – a general communication tool.”
Create a custom Follr Community now and utilize this innovative new tool to connect with your network today!
If you are already an online community builder or aspire to be one, our goal at Follr is to make the experience as simple and fun as possible. As we continue our series on building a solid foundation for success with online communities we will focus on creating the community identity.
When creating a community you should have a clear definition of the community focus and purpose. Creating the community mission statement, as well as a comprehensive list of related keywords, is more important than many understand. Focusing on the recommendations here will result in an increase of online community engagement, interaction and posting, once you’ve opened your doors to your new community.
As soon as people read the term “key words” their minds automatically connect the term with search engine optimization (SEO), in this case that is a secondary benefit of your primary purpose. The primary purpose is to help focus on the content and direction of the online community you are building. Once you have a good list of 10-15 keywords, or terms, related to the community you are building, and the mission statement you defined, you will see a true community begin to form.
3 Steps to Be an Online Community Builder resulting in huge Online Community Engagement
Define your purpose: A Mission Statement
It might sound tedious but taking time to plan and focus will help create a more viable, and vibrant, online community. When the purpose is clear then people will easily be attracted to the community, don’t allow confusion to be a barrier to community success. A clear definition and statement of purpose make a transition into a new community much easier for a potential member.
People are hesitant, they resist change, for maximum engagement in a new community being clear in the focus and purpose will put them at ease. By defining this in the community description, and even seeding content into your community, will result in seeing conversations begin at a significantly faster rate than the average online community builder does.
Keyword: Success Identifying keywords which relate to the community topic and purpose allows for powerful online community building tricks. The first is that now potential community members can be found via social search. Use your key words/terms to search and find those potential community members. The second is that if the goal is to ramp the interactions up in the community even faster, you can use those same words and terms to invest in SEO and purchase Adwords via Google.
Notice the focus on sharing the community with people on other social networks. By being “discoverable”, and in turn discovering, a rapid decrease in the odds of community survival shift in the favor of the community builder.
Using social search tools, you will find people who are “talking” about your topics and focus, and get into the conversation with them. If you have seeded enough content and encouraged your community members to do so as well, you should have no problem bringing the conversation back to your Follr Communities website.
Target: Locked and Engaged
Once you begin to identify people who are conversant on the topic for your community you want to begin to have conversations, on the topic with them. Create saved searches (eg Google Alerts) to monitor – blog posts, tweets, shares, statuses, etc. that have already happened or are happening live.
Take time to review the conversations, be sure there is something relevant posted within your community. If not, consider posting something – take the topic and spin a question out of the conversation or post. Try to build a few responses to it from your community before you get into a discussion with the target of your attempts at engagement.
The goal of these key steps is to create a community alive with conversation and engagement. Searching for people and focusing on being found is a very genuine way of finding people who are like-minded and want to participate with you and your community. Don’t feel as though you are being “sneaky” – there is nothing sneaky about connecting and sharing with other people, it is the entire purpose of building an online community.
Show us how it works for you, create your Follr Community – they are simple online communities to build, with an elegant format similar to a template, and all you do is fill in the information and voila you are up and running.
