Tag Archives: online community building

Successful Online Community Managers Share These Traits: Part 2

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Successful Follr Community managers share many qualities, but for blogging purposes we decided to share just nine of the most effective. For our second installment we follow up with four more of the traits that make our community administrators so great. See the first five in Part 1.

  1. They Have Solid Communication Skills

Community managers must know how to communicate concisely and effectively with their members. If communication fails, it’s the first of many dominos on the path to community derailment.

  1. They Have a Background in Analytics

Successful community managers know the importance of metrics and how to use them. If you can’t measure the success of your community, you can’t expect to achieve it.

  1. They’re Level-headed

The best administrators are calm, cool and collected through it all. Whether the day brings an amazing milestone or troublesome issues, a successful manager keeps a level head and doesn’t let emotion take over.

  1. They’re Flexible

This is a biggie. Some community managers can feel tempted to stick to a plan or vision with iron rigidity, but it’s important to be adaptive to users’ wants and needs. If you listen to your community and heed their advice, success is within reach!

We hope you’ve enjoyed these tips for being a successful online community manager. Let us know in the comments below if you exude another quality that makes you a great manager!

Follr Community Feature #1: Advanced Messaging

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Here is a behind the scenes look at one of our latest Follr Community Features: Advanced Messaging. We may be biased, but we’re pretty sure we lay claim to the most diverse and useful messaging capability of any online community platform out there today.

As a Follr Online Community Manager, you’re able to direct message one, several or all of your community members with just a few clicks. You can manage which email addresses the message is sent to and from, and which email address you’d like responses to be delivered to. And all of this can be done without even logging in to the community.

Advanced messaging, as described by our product developer, Mark Wayman, is “A powerful… and unique tool to encourage a growing membership…This [tool] can be used for general updates, to make introductions between members – a general communication tool.”

Create a custom Follr Community now and utilize this innovative new tool to connect with your network today!