Successful Follr Community managers share many qualities, but for blogging purposes we decided to share just nine of the most effective. For our second installment we follow up with four more of the traits that make our community administrators so great. See the first five in Part 1.
They Have Solid Communication Skills
Community managers must know how to communicate concisely and effectively with their members. If communication fails, it’s the first of many dominos on the path to community derailment.
They Have a Background in Analytics
Successful community managers know the importance of metrics and how to use them. If you can’t measure the success of your community, you can’t expect to achieve it.
They’re Level-headed
The best administrators are calm, cool and collected through it all. Whether the day brings an amazing milestone or troublesome issues, a successful manager keeps a level head and doesn’t let emotion take over.
They’re Flexible
This is a biggie. Some community managers can feel tempted to stick to a plan or vision with iron rigidity, but it’s important to be adaptive to users’ wants and needs. If you listen to your community and heed their advice, success is within reach!
We hope you’ve enjoyed these tips for being a successful online community manager. Let us know in the comments below if you exude another quality that makes you a great manager!
Wappingers Falls, NY (May 22nd, 2014) Follr, Inc., a SaaS (Service as a software) company today announced the release of “Follr Communities“, a collaborative social media based platform that significantly extends the existing Follr product suite.
The product enables clubs, groups or organizations to create an online community looking to engage members, students, employees or individuals around a common interest, product, brand or shared passion. As a single point of entry members of each Follr Community can organize events, market, communicate, share content and network.
Stephen Fells
“Follr Communities is a significant enhancement to our platform and a natural extension of our focus on providing a better way for people to connect,” said Stephen Fells, Follr CEO and Co-Founder adding “Networking of any type is now predominantly an online activity. As this move takes place Follr Communities serves as the solution for all forms of collaboration, something specific social silos fall short on.”
Follr Communities can be customized to match any brand or style and members have access to advanced features including:
Rich profiles – Members can create highly detailed Websites encouraging richer, more human connections. The profiles also help with online reputation management, pre-event networking and serve as an online resume.
Events – Members can create, manage and run events of all sizes within a community.
Automated Social Media – Social media content is distributed to multiple online marketing channels.
Social Wall – The Follr Social Wall ensures members see real time social media content from every marketing channel ensuring they never miss a tweet or post again.
Enhanced Chats and Messaging – News feed, threaded discussions and rich messaging functionality enhance community engagement.
Flexible Membership – Public, private or paid options are available enabling subscription communities with a revenue share for administrators.
Photos and Documents – Members can share photos and documents within their community.
“Follr Communities provides a feature set that will better support existing online groups especially with the rich data provided by Follr profiles,” stated Follr Founder and Product Lead Mark Wayman. He added “In doing so it appeals to a broad audience of online community members who are not served by existing simpler solutions.”
The company is seeing schools, universities and colleges build communities as a collaboration tool for students while causes, charities and not-for-profits are spreading their message and raising funds. Entertainment brands looking to build on and increase fan engagement can leverage Follr Communities as a hub for outreach while corporations looking to improve internal and external communication or more effectively administer projects will benefit. The company will be releasing additional features to Follr Communities over the remainder of the quarter.
About Follr, Inc.:
Follr, Inc. (www.follr.com) is a software company founded in 2011. With offices in California and New York Follr provides Web-based business and personal networking products.
Follr Communities provide vibrant, social groups and event management tools to engage anyone around a membership, club, group, shared passion or interest.
Follr Profile Websites enable individuals, companies and brands to tell their story using a combination of personal or corporate history, social media profiles (Facebook, LinkedIn, Foursquare etc.) and content. They are personally branded Websites used as an initial point of contact and represents an aggregation of all online and offline information. Accessed by an enduring, easy to remember URL they represent a more complete picture and story in an increasingly digital world.
The Follr network provides users with the ability to create and edit their Follr Profile Website and Follr Community. It additionally facilitates improved networking while providing access to millions of jobs.
The combination of Follr products uniquely provide “a better way to connect”.
